My name is Hien Nguyen and I'm passionate about improving the lives of others through design. I'm constantly learning new things everyday and love meeting people who are motivated and unafraid of sharing their ideas with the world.
UX Research (User interviews, Usability testing, Heuristic evaluation)
Persona Development
Product Strategy
Journey Mapping
User Experience, User Interface
Visual Design
Prototype & Testing
Websites & Mobile Apps
Information Architecture
Brand Identity
Brand Experience Design
Brand Communication Strategy
Communication Touchpoint Development
Product Designer | September 2023 - Present
Take ownership of UI/UX design and optimization for financial products.
Develop seamless, intuitive, and user-friendly experiences, ensuring simplicity and clarity.
Leverage data & user research to drive design decisions and enhance personalization.
Freelance Visual Designer | January 2021 - Present
Design graphics and illustrations for campaigns and publications
Create motion graphics for digital and social media content
Develop branding materials and visual identity assets
Ensure designs align with organizational goals and brand guidelines
CX Designer | September 2021 - August 2023
Evaluate and identify usability issues through heuristic evaluation in the sprint cycle and before releasing.
Work cross-functionally with product manager, engineer and designer to coordinate user-centered research.
Apply Samsung SDS Design System (OPUS) to all services.
UI & Graphic Designer | May 2020 - August 2021
Collaborate closely with product team and engineer to identify users & business needs and ensure high quality implementation.
Take responsibility on user research by joining, conducting, preparing equipments, and draw conclusion base on analysis.
Keep the design system up-to-date and broadening system to the human psychology aspect by collecting and concluding users behavior pattern from both primary and secondary research.
UI/UX & Graphic Designer | July 2016 - October 2019
Planning and Design web/app interface and implementation corporate portals, website, landing page, microsite, digital media contents and prints materials.
Collaborated with developers for implementation.
2015 - 2020
Posts and Telecommunications Institute of Technology
2022 - 2023
Posts and Telecommunications Institute of Technology
2020 - 2021
Posts and Telecommunications Institute of Technolog